At max77, protecting your personal data is more than a legal obligation — it is a core value we uphold. This document transparently explains how we collect, use, and safeguard your information.
Note: This Privacy Policy applies to all users who access the max77 platform via the max77.vin website or our mobile app. By using any of our services, you agree to the terms set out here.
Max77 collects personal information solely to provide quality services, ensure account security, and meet legal compliance requirements. The types of information we collect are as follows:
Registration & Identity Information:
Financial Information:
Platform Usage Data:
Our commitment: We never collect information beyond what is required to provide our services. Every category of data collected has a clear purpose and is safeguarded accordingly.
All information collected by max77 is used exclusively for the purposes stated below. We do not use your data for any other purpose without obtaining your consent first.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Identity verification (KYC) | Identity & financial data | Legal obligations |
| Transaction processing | Financial data | Contract execution |
| Security & fraud prevention | Usage & log data | Legitimate interest |
| Customer Support | Identity & communication data | Contract execution |
| Personalize your experience | Game preference data | User consent |
| Regulatory compliance | All categories | Legal obligations |
Max77 implements multiple layers of technical and organisational security to ensure your personal data is protected at all times — whether in transit, in storage, or during processing.
While we take all reasonable steps to protect your data, no system can guarantee absolute security. We encourage users to play their part in keeping their accounts secure by using strong passwords and enabling 2FA.
Max77 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. However, there are certain situations where sharing data with specific parties is necessary and lawful:
All third parties that receive max77 user data are bound by data protection agreements requiring them to handle information with an equivalent or higher level of security.
The max77 platform uses cookies and similar technologies to enhance your experience, analyze platform performance, and provide personalized features. We use several types of cookies:
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality and user experience of our platform. For more information, check the privacy settings of your browser.
Max77 retains users' personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable Malaysian law.
| Data Type | Retention Period |
|---|---|
| Active account data | For the duration of the active account + 7 years after closure |
| Financial transaction records | 7 years (legal requirement) |
| Support communication logs | 3 years after last interaction |
| Usage & access log data | 12 months |
| KYC Documents | 5 years after account closure |
Once the retention period expires, data will be securely deleted or anonymised using procedures that meet industry standards.
As a max77 platform user, you have certain rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
You have the right to obtain a copy of all personal data we hold about you. Requests can be made through your account settings or by contacting our support team.
If any information we hold is inaccurate or outdated, you have the right to request immediate correction. We will update the data within 5 business days.
Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to legal retention obligations we are required to comply with.
You may request that we restrict the processing of your data in certain situations while an investigation or dispute is ongoing.
You have the right to receive your data in a machine-readable format (such as JSON or CSV) for transfer to another platform should you choose to do so.
You have the right to object to the processing of your data for specific purposes, particularly for direct marketing or processing based on legitimate interests.
To exercise any of the above rights, contact the max77 support team via live chat in your account. We will process your request within 30 business days.
Max77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other relevant factors. We are committed to informing users of any material changes.
When significant changes are made, we will:
Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you do not agree, you may close your account by contacting our support team.
Data protection is more than a document — it is a daily practice implemented at every level of our platform.
Every bit of data transmitted between your device and max77's servers is encrypted with 256-bit SSL — the same standard used by leading financial institutions worldwide.
Your personal data is not a commodity at max77. We have never and will never sell, rent, or disclose your information to advertisers or third-party data brokers.
Access to user data within the company is restricted to staff who genuinely need it. Every access is logged and monitored to prevent misuse.
We only collect data that is genuinely necessary to provide our services. No excess data is collected just "to be safe" — every data point has a clear purpose.
Our data privacy and security practices are regularly assessed by independent third-party auditors to ensure we consistently meet the highest industry standards.
In the event of any security incident affecting your data, max77 is committed to notifying impacted users within 72 hours — well ahead of what the law requires.
Join over 500,000 Malaysian users who have trusted max77 for a safe, enjoyable, and privacy-first gaming experience.